Business process automation

We find the manual, repetitive steps slowing your team down and replace them with workflows that run reliably on their own.

Every growing business has work that is done the same way every day: copying data from emails into spreadsheets, chasing approvals, re-typing orders into accounting software, compiling the same report every Monday, reminding people about deadlines. Each step is small. Together they take hours, cause errors and depend on someone remembering.

Business process automation removes those steps. Sometimes that means connecting the tools you already use so data flows between them. Sometimes it means a small custom workflow system with stages, assignments and approvals. Sometimes it means adding AI to read documents or classify requests. We pick the simplest option that will hold up, not the most impressive one.

We build automation with Node.js, TypeScript and PostgreSQL, run it on AWS with monitoring, and design it to fail safely: if a step cannot complete, the right person is told rather than the work silently disappearing. You get documentation of every workflow, so nothing becomes a black box only one person understands.

Automation also needs an owner. We agree who is told when something unusual happens, who can change a rule, and how changes are tested, so the system stays trustworthy after we hand it over and your team grows more confident adding to it.

Deliverables

What we build

  • Process mapping and quick wins

    A walk-through of how work moves today, where time is lost, and which steps are worth automating first.

  • Approval and workflow systems

    Configurable multi-step workflows with assignments, deadlines, reminders, escalations and a full audit trail.

  • System integrations

    Connecting your website, CRM, accounting, email, messaging and spreadsheets so data is entered once.

  • Automated reports and alerts

    Reports generated and sent on schedule, and alerts when numbers cross thresholds you set.

  • Document processing

    Reading and routing incoming documents, with AI extraction where it is accurate enough to trust.

Who it’s for

Built for teams at every stage

Startups
Automate operations early so headcount grows with revenue, not with paperwork.
SMEs
Free your team from re-typing, chasing and reconciling, and reduce costly manual errors.
Enterprises
Department-level workflows and integrations that fill the gaps between large central systems.
Public sector
Replace paper files, phone calls and email chains with accountable, auditable digital workflows.
Technology

Tech stack

  • Node.js
  • TypeScript
  • PostgreSQL
  • Next.js
  • AWS
  • OpenAI API
Process

How the project runs

We map the current process with the people who run it and agree which steps to automate first and how to measure the result. Each automation is built and tested against real examples, with clear error handling and alerts. After launch we monitor runs, fix edge cases and move on to the next process when you are ready.

See the full Scriptiqo Delivery System →
FAQs

Frequently asked questions

Which processes should we automate first?

Ones that happen often, follow clear rules and cost real time or errors today, such as data entry between systems, routine approvals and scheduled reports. We help you rank candidates by effort and payoff.

Do we need to replace our existing software?

Usually not. Most automation connects the tools you already have. We only suggest new software when the existing tools cannot support the process.

Is automation the same as AI?

No. Most automation follows fixed rules and needs no AI at all. AI helps with the steps that involve reading unstructured text or documents, and we add it only where it is accurate enough.

What happens when an automated step fails?

The workflow stops safely, records what happened and alerts the right person, so nothing is lost or processed twice. Every run is logged.

Can our team change the workflow later?

Where processes change often we build configurable stages, rules and assignments that an administrator can update without a developer.

How do we know it was worth it?

We agree a measure before building, such as hours saved per week, turnaround time or error rate, and check it after launch.

Can you automate work that happens over email or WhatsApp?

Often, yes. Incoming emails and forms can be read, sorted and turned into tasks or records automatically, and status messages can be sent back. WhatsApp automation runs through an approved WhatsApp Business API provider.

Business Process Automation

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